Help Center

To create an account, download the mMoney app from the App Store or Google Play, or visit our website. Click "Sign Up" and follow the registration process. You'll need to provide your email address and create a password.

Identity verification is done in two levels:

• Level 1 (Basic): Provide your name, date of birth, address, and national ID number
• Level 2 (Full): Upload a photo of your ID and proof of address

Higher verification levels unlock higher transaction limits.

Transaction limits depend on your verification level:

• Level 1: 500 BBD per month
• Level 2: 20,000 BBD per month
• High Value: Contact support for higher limits

To send money:

1. Go to your wallet dashboard
2. Select the currency you want to send
3. Click on "Send"
4. Enter the recipient's wallet address or username
5. Enter the amount and confirm

To receive money, share your wallet address or QR code with the sender. You can find these in the "Receive" section of your wallet. You can also share your mMoney username for easier transfers.

You can add funds to your mMoney wallet by:

• Visiting an mMoney agent or kiosk
• Receiving a transfer from another user
• Using supported payment methods

Yes, we take security seriously. We use industry-standard encryption, secure authentication, and regular security audits. Your funds are held in secure accounts and we comply with all relevant regulations.

If you forget your password, click "Forgot Password" on the login page. Enter your email address and we'll send you a link to reset your password. Make sure to check your spam folder if you don't see the email.

You can contact our support team by:

• Email: support@mmoneybb.com
• Phone: +1 (246) 271-8800
• Visit one of our agent locations